Receiving negative reviews as a business owner is unavoidable, so why not learn how to navigate it with grace.
Listen as David Oates shares practical tips for how small business owners can handle negative reviews.
Dave possesses nearly 30 years of strategic PR experience dealing with a myriad of crises that span sports/entertainment, non-profit, military, government, corporate, education, charity, and start-up environments. He received his MBA from San Diego State University in 2004 and his bachelor’s degree from the University of Maryland in 1991.
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