Nov. 29, 2022

How to Handle Negative Reviews as a Business Owner with David Oates

How to Handle Negative Reviews as a Business Owner with David Oates
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Receiving negative reviews as a business owner is unavoidable, so why not learn how to navigate it with grace.

Listen as David Oates shares practical tips for how small business owners can handle negative reviews.

Dave possesses nearly 30 years of strategic PR experience dealing with a myriad of crises that span sports/entertainment, non-profit, military, government, corporate, education, charity, and start-up environments. He received his MBA from San Diego State University in 2004 and his bachelor’s degree from the University of Maryland in 1991.


  • How to keep your ear to the ground to know what’s being said about your business.
  • Mistakes small business owners make when dealing with negative reviews and how to avoid them.
  • Why getting ahead of negative reviews is critical to maintaining your reputation.

If this episode inspires you in some way, leave us a review onApple Podcastsand let us know your biggest takeaway– whether it’s created those aha moments or given you food for thought on how to achieve greater success.

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